Return, Refund & Exchange Policy

Effective Date: September 11, 2026

At Maya's Artbeat, each piece is created, printed, or carefully selected with care. Many products are original, handmade, made to order, personalized, or produced in limited quantities.

All Sales Are Final

All sales are final. Maya's Artbeat does not accept returns or exchanges or provide refunds for change-of-mind purchases.

Please carefully review all product descriptions, measurements, colors, photographs, and personalization details before completing your purchase.

The following are considered final sale:

Original artwork
Archival prints and merchandise
Custom artwork and commissions
Personalized or made-to-order products
Workshop and class registrations
Sale and clearance merchandise

This policy does not apply when an incorrect item is received, an order arrives materially damaged, or a remedy is required by applicable law.

Handmade Artwork and Products

Because many Maya's Artbeat items are handmade, slight differences in color, size, texture, brushwork, placement, and appearance may occur. These natural variations are part of the character of handmade artwork and are not considered defects.

Colors may also appear slightly different in person due to lighting, photography, computer monitors, an mobile-device display settings.

Damaged or Incorrect Orders

If your order arrives materially damaged or you receive an incorrect item, please contact Maya's Artbeat within five calendar days of delivery through the contact form at mayasartbeat.com.

Please provide:

Your name and order number
A description of the issue
Clear photographs of the item
Photographs of the shipping box and packaging
A photograph of the shipping label, when applicable

Please keep the item and all original packaging until your claim has been reviewed. Approved claims may be resolved through repair, replacement, store credit, or refund, as appropriate and as required by applicable law. Because original and one-of-a-kind artwork cannot always be replaced, the available resolution may vary.

Damage caused after delivery-including improper handling, accidental damage, moisture, direct sunlight, improper framing or display, and normal wear-is not eligible for a remedy.

Custom Artwork and Commissions

Custom artwork and commissions are created specifically for each customer and are final sale.

Payments and deposits are nonrefundable once work has begun or materials have been purchased, except when otherwise required by law.

Customers are responsible for carefully reviewing and approving reference photographs, requested details, spelling, colors, and other information before work begins.

Additional commission terms, payment requirements, and approval procedures may be included in the customer's commission agreement.

Workshops and Classes

Workshop and class registrations reserve a limited seat and are final sale. Registration fees are nonrefundable and nontransferable unless Maya's Artbeat cancels the class or agrees otherwise in writing.

If Maya's Artbeat cancels a workshop or class, registered participants will be offered an appropriate replacement date, credit, or refund.

Warranties

Unless expressly provided in writing, Maya's Artbeat does not offer an additional written warranty with its products. Nothing in this policy excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited.

Questions Before Purchasing?

We want you to feel confident about your purchase. If you have questions about an item's size. color, materials, care, shipping, or appearance, please contact Maya's Artbeat before placing your order.